Privacy Policy
Last updated: April 2026
Romanian Business Hub ('we', 'us', or 'our') respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
Romanian Business Hub is the data controller responsible for your personal data. For any questions regarding data protection, please contact us at: info@ro-businesshub.be
2. Personal Data We Collect
We collect the following types of personal data: • Contact Information: Name, email address, phone number • Business Information: Business name, address, description, category • Account Data: Email, password (encrypted), authentication data • Usage Data: IP address, browser type, pages visited, time spent • Communication Data: Messages sent through contact forms, reviews, reports
3. Legal Basis for Processing
We process your personal data based on: • Consent: When you submit forms • Contract Performance: To provide services you requested • Legitimate Interests: To improve our services and prevent fraud • Legal Obligations: To comply with applicable laws
4. How We Use Your Data
Your personal data is used to: • Provide and maintain our business directory services • Process and display business listings • Respond to contact inquiries and reports • Improve user experience and website functionality • Ensure security and prevent fraud • Comply with legal obligations
5. Data Sharing
We may share your data with: • Supabase: Our database and authentication provider (GDPR compliant) • Service Providers: For essential notifications and platform operations • Analytics Tools: For website performance analysis (anonymized when possible) We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data for as long as necessary: • Account data: Until account deletion is requested • Business listings: Until removal is requested • Contact messages: 2 years from submission • Analytics data: Up to 14 months
7. Your Rights Under GDPR
You have the right to: • Access: Request a copy of your personal data • Rectification: Correct inaccurate or incomplete data • Erasure: Request deletion of your data ('right to be forgotten') • Restriction: Limit how we use your data • Portability: Receive your data in a structured format • Objection: Object to processing based on legitimate interests • Withdraw Consent: At any time for consent-based processing To exercise these rights, contact us at info@ro-businesshub.be
8. Data Security
We implement appropriate technical and organizational measures to protect your data: • Encryption: Data transmitted via HTTPS • Secure Storage: Industry-standard database security • Access Controls: Limited access to authorized personnel • Regular Security Audits: Ongoing monitoring and updates
9. Cookies and Tracking
We use cookies for: • Essential Cookies: Required for website functionality (e.g., authentication) • Analytics Cookies: To understand how visitors use our site (with consent) • Preference Cookies: To remember your language and settings You can manage cookie preferences through our cookie consent banner.
10. International Data Transfers
Your data may be transferred outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including: • Standard Contractual Clauses (SCCs) • Adequacy decisions by the European Commission • GDPR-compliant service providers
11. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
12. Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify: • The Belgian Data Protection Authority (APD/GBA) within 72 hours • Affected individuals without undue delay • Details about the breach and remedial actions
13. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of any changes.
14. Supervisory Authority
If you believe we have not handled your data properly, you have the right to lodge a complaint with: Belgian Data Protection Authority (APD/GBA) Rue de la Presse 35, 1000 Brussels, Belgium Website: www.autoriteprotectiondonnees.be Email: contact@apd-gba.be
15. Contact Us
For questions about this privacy policy or data protection matters: Email: info@ro-businesshub.be Address: Romanian Business Hub, Flanders, Belgium